Last Updated: October 16, 2025

Welcome to Poshnik.com (“we,” “our,” “us”). This Shipping Policy outlines how we process, ship, and deliver your orders placed on https://poshnik.com.

Our goal is to ensure your shopping experience is smooth, transparent, and hassle-free.

1. Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your payment confirmation.

• During high-demand seasons, sales, or special launches, processing times may extend slightly — we’ll notify you via email if any delay occurs.

• Once processed, you’ll receive a shipping confirmation email with tracking details.

2. Shipping & Delivery Time

We partner with reliable logistics providers to ensure safe and timely delivery across India.

Note: Delivery times may vary depending on your location, courier delays, weather, or other unforeseen circumstances.

3. Shipping Coverage

• We currently ship across all major cities and towns in India.

• For remote or non-serviceable areas, our team will contact you to arrange an alternative delivery option.

• International shipping will be available soon — stay tuned on our social media for updates.

4. Order Tracking

• Once your order is dispatched, you will receive an email and/or SMS with your tracking number and courier partner details.

• You can track your shipment directly via our “Track Order” page or the courier’s official website.

If you face any tracking issues, reach out to us at support@poshnik.com with your order ID.

5. Delayed or Lost Shipments

While we strive for timely delivery, rare delays may occur due to courier or logistical issues.
If your order hasn’t arrived within the estimated time frame:

1. Check your tracking link for the latest updates.

2. Contact our support team at support@poshnik.com — we’ll coordinate with our shipping partners for a quick resolution.

Lost parcels will be investigated, and replacement or refund options will be offered based on our policy.

6. Address Accuracy

Please ensure your shipping address, pin code, and contact number are accurate at checkout.
Poshnik.com is not responsible for delivery failures due to incorrect or incomplete addresses provided by customers.

7. Damaged or Missing Items

If your package arrives damaged or with missing items:

• Take clear photos of the outer packaging and products.

• Email us at support@poshnik.com within 48 hours of receiving the order.
  Our support team will assist you with replacement or refund as per our Return & Refund Policy.

8. Customs, Duties & Taxes

All prices displayed on our website are inclusive of applicable GST and domestic shipping charges (unless stated otherwise).
International customers (when available) may be subject to additional customs fees or taxes imposed by their country — these will be the buyer’s responsibility.

9. Change or Cancellation After Shipment

Once an order is shipped, we cannot modify the delivery address or cancel the order. You may request cancellation before dispatch by contacting support@poshnik.com.

10. Contact Us

If you have any shipping-related queries or special delivery instructions, please contact us:
📧 Email: support@poshnik.com
🌐 Website: https://poshnik.com